NSW Flood Assistance and Resources
If you or someone you know has been impacted by the floods across the state, help is available.
- For emergency assistance in a flood or storm, call the State Emergency Service (SES) on 132 500
For the latest flood updates visit the NSW SES website or NSW SES Facebook or Twitter
- For a medical, police or fire emergency call Triple Zero 000
- To report suspicious or unusual activity call NSW Police Crime Stoppers on 1800 333 000
Health advice is also available 24 hours a day from healthdirect Australia on 1800
NSW Reconstruction Authority leads disaster and emergency efforts from prevention
- Bureau of Meteorology for the latest rain, storm warnings and river heights.
Check road closures at Live traffic or myroadsinfo.
Aboriginal residents and Aboriginal businesses in LGAs declared as disaster
be eligible for assistance from the NSW Government.
Visit the Service NSW website to access services such as financial
immediate needs, mental
health support and
Service NSW customer care specialists are available to help flood-affected customers with services and support on 13
77 88 for
information on assistance available.
Assistance Finder is
an online tool that will give residents and businesses a personalised list of flood recovery support services.
Download the latest flood recovery and support communication toolkit for Aboriginal communities here.
Find out more information about the NSW Environment Protection Authority Aboriginal
Lands Flood Recovery Program.
For information regarding hazard watch, recovery centres, translating and interpreter services and clean up visit the NSW Government website.
Mental health support for flood affected communities
If you need support, there are a number of services
you can access for free.
If you're feeling down, 13YARN is available 24/7 to talk about anything, big or small.
If you’re in a crisis, stressing out, feeling lonely or just having a rough day support is available. You’ll be connected to a support
worker. The 13YARN line is free and available 24/7 and can set you up with all kinds of services.
Contact 13YARN via free call on 13 92 76.
If you or someone you know are in a crisis, Lifeline Australia are available 24/7 for support.
Contact Lifeline on 13 11 14.
Visit the Lifeline website for more information on the support available.
View the Lifeline natural disaster toolkit here.
View the Lifeline help when you are feeling down toolkit here.
View the Lifeline coping with sorrow, loss and grief toolkit here.
Outreach, volunteering and how you can help:
GIVIT are working with government agencies and local communities to manage offers of donated items, services and funds
for people impacted by floods across parts of NSW. https://www.givit.org.au/storms-and-flooding.
For those looking to volunteer in flood affected areas, please contact your local SES branch for more information on how you may be able to